24-Hour Emergency Service
Special emergency assistance is available to our patients through a 24-hour, 7 day-a-week emergency number.
Discharge Assistance
We work directly with physicians and hospital discharge planners to insure smooth transitions from hospital care to home care.
Reimbursement Assistance
Medicare, Medicaid and other third party payers are pre qualified for direct payment.
Patient Instruction and Training
A trained staff of heath care professionals insures that each patient is fully trained on the operation and care of equipment.
Delivery Service
Free delivery, set-up and patient instruction on all equipment within Southwest Oklahoma and Northern Texas.
Additional Services
- Evaluation of client for specialized products
- Evaluation of client's home for wheelchair accessibility
- Evaluation of client's workplace for wheelchair accessibility
- Evaluation of client's feasibility for wheelchair transport
- Time and travel to secure proper documentation for patient
- Time and labor involved with trial fittings and product sampling
- Labor for warranty repair of defective products
- Pick-up and delivery of product
- Monitoring use of product
- Billing of primary or secondary payer sources
- Rework of denied claims
- Follow-up with physicians (progress and compliance)
- User compliance reports
- Product and technology training for physicians and therapists
- Arrange for patient travel
- Cleaning of equipment
- Loaner products while client's product is in for service
- Respiratory health education to seniors in assisted living centers
- Labor to build or assemble and test sophisticated mobility equipment
- Providing additional E tanks at no charge
- Provide oxygen conserving devices for client's ease of portability of O2
- Providing equipment in special cases prior to being able to bill for them
- Accepting assignment (accepting
full payment at the “maximum allowable charge”
rate)
|
